How to Make a Claim

To make a claim under the Campbell Irvine Direct travel insurance policy you will need to complete a claim form, a copy of which can be downloaded at Claims Settlement Agencies .

Alternatively if you have any questions about making a claim please feel free to contact Claims Settlement Agencies on 01702 553 443 or by emailing them at info@csal.co.uk

Notice must be given within 45 days of the date the incident gave rise to the claim by contacting Claims Settlement Agencies and downloading a claim form.

When making your claim you will be asked to provide certain original supporting documentation as photo copies cannot be accepted. Below is a list of required documentation required in support of a claim for each section of the policy.